![]() ![]() ![]() Enabling Scan to computer using HP Utility may resolve the issue. It sounds like Scan to Computer is disabled on your Mac. You may use the HP Smart app or the HP Easy Scan apps from the App Store.įor more info, refer to - How to scan with an HP printerĬlick here to download and install the latest printer firmware from your Mac.Ĭlick here to know different methods of updating printer firmware.Īlso, check for any software updates on MacĬlick the Apple icon > About This Mac > Software Update and install any available update. Have you tried scanning from the Mac using a scanning application and check if that works? I understand you are trying to scan from the printer screen to the Mac. Welcome to the HP Support Community! I’m here to help.Business PCs, Workstations and Point of Sale Systems. ![]() Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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